Temporary Clinic Relations Coordinator - Healthcare / Insurance Authorization / Medical Documentation

Roseville, MN (100% Onsite)
$27-$29/hour
June 1 - September 18
Full-Time | Monday-Friday (8:00-4:30 or 8:30-5:00)

Job Overview

We are hiring a Clinic Relations Coordinator to support medical documentation, insurance authorization, and healthcare coordination for approvals. This role is heavily focused on provider communication, medical records collection, insurance compliance, and customer service within a fast-paced, collaborative healthcare environment.

If you have experience in healthcare administration, medical billing, insurance verification, patient services, or customer support, this is a great opportunity to grow your career.

Key Responsibilities

• Coordinate with medical clinics, providers, and state institutions to obtain required documentation for insurance authorization and approval
• Manage medical records, prior authorizations, and insurance documentation workflows
• Communicate with internal teams and external partners via phone, email, fax, and chat
• Maintain accurate records in CRM systems (Salesforce), databases, and reporting tools
• Ensure compliance with HIPAA, patient privacy, and healthcare regulations
• Track and document all customer interactions including inquiries, escalations, and resolutions
• Collaborate cross-functionally with operations, customer service, and funding teams
• Identify and support process improvements, workflow optimization, and efficiency initiatives
• Deliver a high-quality customer experience focused on responsiveness, accuracy, and professionalism

Required Skills & Qualifications

• Strong communication skills (written and verbal)
• Experience in customer service, healthcare administration, insurance processing, or medical funding
• Knowledge of HIPAA compliance, patient privacy, and healthcare documentation standards
• Proficiency in Microsoft Office (Excel, Outlook, Word) and CRM systems (Salesforce preferred)
• Strong data entry, case management, and organizational skills
• Ability to multitask, prioritize, and meet deadlines in a high-volume environment
• Experience with problem-solving, process improvement, and workflow efficiency
• Bachelor's degree preferred
• 1-2+ years of relevant experience in:
  • Healthcare support
  • Medical billing / coding
  • Insurance authorization / verification
  • Patient coordination
  • Customer support

Benefits During Contract

• Medical, dental, vision insurance options
• Virtual care and mental health support
• Accident & critical illness coverage
• Life insurance and short-term disability
• Paid sick & safe time (per state guidelines)
• Employee discount programs

Ideal Candidate

• Detail-oriented and highly organized
• Strong communicator comfortable working with providers and clinics
• Experienced in healthcare workflows or insurance processes
• Thrives in a structured, team-based, deadline-driven environment